Test: how they work 'live' search engines

Search engines, which answers to user queries do not generate a computer algorithm, as human beings, it becomes more and more. For example, this service is built into the Kindle, e-book reader from Amazon. Its online version is called NowNow and is still under private beta. ChaCha - is another similar service, mention of which are increasingly found on the Internet, and he, unlike NowNow, is already working.

ChaCha is built in a traditional automatic search engine, but if you find the answer with it was not possible, the user hits the page ' live ' search. Before it opens a chat window where you can communicate with an employee of the company, trying to find the necessary link. Sometimes he may ask leading questions if the problem is not entirely clear. According to some reports, with the correct answer ( the quality of service can always be noted after the procedure) the employee receives five dollars. The reliability of this information, however, raises serious doubts.

To assess the quality of the search engine, we introduced a number of questions ChaCha. The majority responded ' guides ' were women, though the English language to them are often not native.

His first task assigned to one of them, and remained without a. The question was not so difficult: 'who is best known stylites? ' . But after long efforts ChaCha employee gave just a corrupted link to the site of the festival of Arab films.

One of the other questions was to find the wallpaper, painted based on the sci-fi television series ' Babylon 5 ' in the resolution of 1440 x 990. This result was closer to the expected, but alas, again the conditions were not met. Wallpapers found the guide, did not match the query criteria.

It seems that people are interested in receiving five dollars for an answer, often doing their jobs as any user who knows the popular search engines and understands how to handle them.

net. compulenta. ru.